What We Collect and Why We Use It
When you open an account with us, we collect the information you provide during registration — your name, contact details, and payment method details such as your bKash or Nagad wallet number. We use this to process your deposits and withdrawals, verify your identity, and keep
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your account secure. When you make a Rocket transfer, the transaction reference is logged against your account wallet so our payments team can match and confirm it quickly. We also collect device and session data — browser type, IP address, and pages visited — to detect
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unusual activity and protect your account from unauthorised access. Cookies help us remember your preferences and keep your session active across mobile and desktop. We do not sell your personal data to third parties. Data shared with payment processors like bKash, Nagad, and Rocket is limited
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to what those providers need to complete your transaction. We retain your account data for as long as your account is active and for a period after closure as required by applicable rules in your eligible region. You have the right to request access to your
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data, ask us to correct inaccuracies, or request deletion where permitted by local law.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.